Mailbox Cleanup Instructions
1. Open Outlook
2. Click on File

3. Choose Cleanup Tools

4. Choose Mailbox Cleanup

5. Click on Mailbox Size

6. If this number is below 2,000,000 KB, no action is needed. If the number is larger, proceed to step 7

7. Empty out your deleted items folder

8. Additionally, try deleting emails that are older, such as any emails that are 90 days or older. After doing this, empty your deleted items folder again.